The ability to provide tailor-made solutions for every customer is the key to our success. With an experience of delivering 1000+ projects, we have learned to incorporate best practices and utilize the latest and most relevant applications to optimize business operations. In addition, we offer flexible engagement models and pilot projects as POCs. All these help minimize customers’ risk while ensuring easy process transitions.
In our quest to deliver the highest quality output for customers consistently on time, we have made significant investments in process and execution systems since our inception. Now our customers not only benefit from our extensive experience and proven capabilities, but also from our world class infrastructure and industry certifications including ISO 9001 for quality management and ISO 27001 for security.
Our delivery center is located at a cost-effective area (Surat, India). For our customers, this means high quality outcomes at competitive price points combined with 24/7 support. Surat being a smart city gives our customers, the access to world class infrastructure at a Tier 2 cost. In addition, TransForm is able to ensure a good, stable flow of human resources allowing quick and easy scalability for customers.
We focus on cultivating win-win relationships with our customers, with an aim of long-term growth. Our experienced team works closely with customers to ensure successful outcomes all around. Our management team is accessible to all customers and works with them at a strategic level to enable consistent growth. This approach has resulted in 95% customer retention rate for the company.