by Leslie P. Willcocks, Mary C. Lacity [/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text] [/vc_column_text][/vc_column][vc_column width=”1/2″][vc_column_text]Willcocks and his colleague Mary Lacity, a Visiting Professor at LSE, researched the impact of “Robotic Process Automation” (RPA) in a number of industries through surveys, in-depth client case studies, and interviews with service automation clients, providers, and advisors.
Supported by a year’s worth of learning about software, robots and smart machines, the authors have delivered answers around questions and predictions like:
- Possibility that the AI revolution will be a job killer
- How is the nature of work changing?
- How to plan now for tomorrow’s robotic workforce?