4 Common & Timeless Myths when it comes to working with a business process management company

Efficient teams, remotely placed are now not only the support system for large organizations, but even SMBs, Sohos, and Startups are finding solace in them. The two main reasons for the same are — the digitalization of the global workforce and the requirement of business to have more experts on board without adding headcounts and overhead operational costs. Yet there prevails a host of myths in the minds of business-owners regarding working with remote teams. In this article, we will shed some light on the four most common ones.

1. You’re giving away the control of your business

Businesses that are new to hiring remote teams or the ones that had a bad experience find it difficult to trust a business process management company. Yes, there are business management companies that have mismanagement (ironically), low output, and communicate inefficiently. But this is not the case majorly. 

The majority of the outsourcing companies will have an agile and transparent way of working and have proper task management. You’re always in the loop, and the communication is more face-to-face (even virtually).

To ensure that you’re capable of trusting a business process management company easily — seek information like their several active years in the industry, portfolio/list of clients served, client testimonials, etc.

2. You should not expect good quality

Lesser cost is not synonymous with lower quality. This is a maladaptive cognitive bias we have to break. The reason for unsatisfactory quality is usually inefficient communication and insufficient skills. 

Different regions around the world have different rates for their services, and this is because of many factors like economy, cost of living, labor wage, etc. For instance, the prices of web and software development in Asia are lower than in Europe because of the cost of living and not the poor quality of services. 

3. Different time zones cause less productivity

While it is true that inefficient communication causes an impact on the outcome of services from remote teams, the fact that working with teams that are in different time zones are prone to bad communication is not valid. This is because, in this digital age, a host of effective virtual communication and cloud-based collaborative tools have erupted. These tools mitigate the need for physical presence anymore. 

Collaborative tools like Skype, Slack, and Asana, dish out various ways to facilitate collaboration with a remotely placed team. Tools such as Unity, Piktochart, and Trello have a feature for time zone management that can help businesses communicate seamlessly with teams in different time zones. 

4. Company culture suffers

Remote teams are not outsiders. Businesses often assume that remote developers, marketers, or other experts are outsiders who do not have much to do with the company’s culture. 

That’s not the right train of thought, and remote teams are just as responsible as in-house teams—they pour in as much time and dedication into the project as your in-house employees. The best practice for you as a leader should treat them in equanimity as your in house employees. Yes, there will be a difference in how they connect with the company compared to the in-house employees. To suffice the lack of cultural bonding, you can create a culture deck and showcase your corporate values to them, promote frequent communication of the remote team to the outsourced team, possibly through video communication tools, and ask the outsourced team for their work experience feedback consistently.


 

TransForm Solutions is a leading outsourcing company assisting businesses in the US, UK, Australia, Canada. Headquartered in Austin, Texas, we have been providing remote working development to SMBs and large companies for 18 years.
Want to expand your team with world-class experts? Reach out to us on 732 829 6935 or mail us on sales@transformsolution.com

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